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Sunday, February 26, 2017 Contact Us
703-788-4800
Member Service Center Hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 9 a.m. - 12 p.m.
Home » Personal Banking » Contact

Phone

Member Service Center 703-788-4800 | 800-666-7996
Call for questions regarding your account, loan application or account transactions.
Monday – Friday: 8:00 a.m. to 6:00 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.
Personal Automated Teller (PAT)
703-323-0222 | 888-728-7978
You must be a current member with member number and PIN to use PAT and access your account by phone.
Available 24/7 in English and Spanish.

Online Banking

Chat

To chat with a Member Service Representative during business hours, login to Online Banking and select the Chat Icon 💬 located on the upper right menu.

Secure Message

To chat with a Member Service Representative during business hours, login to Online Banking and select the Envelope Icon ✉ located on the upper right menu. Click Compose Message to write your secure message. Responses are provided within one (1) business day; you’ll receive an email alert when a message is waiting.

Email

Use our secure Email Message Center to help address your questions, concerns or suggestions. Emails are normally answered within one (1) business day.
Please note that for privacy reasons, we cannot respond via email with details regarding your personal or account information. If your question warrants a response bearing such information, we’d encourage you to login to Online Banking and use the Secure Message feature. Send a Message

Branch

Speak to a Member Service Representative in person.

Mail

General Correspondence
Apple Federal Credit Union
PO Box 1200
Fairfax, VA 22038-1200
Express Mail
Apple Federal Credit Union
4029 Ridge Top Road
Fairfax, VA 22030

Fax

Main 703-667-8712 24 hours a day, 7 days a week
Collections 571-321-1978 For all collections-related documentation
Loan Servicing Operations 703-592-0687 For all Consumer Loan inquires or information
Mortgage Lending 703-359-0985 For all Mortgage and Home Equity-related documents
256078514

ABA Routing/Transit Number

Make Payment

 
By Mail
Apple Federal Credit Union
P.O. Box 71050
Charlotte, NC 28272-1050
In Person
Visit any Apple Branch

Report a Lost or Stolen Card

24 hours a day, 7 days a week
Visa Credit Card 800-449-7728
Visa Debit Card 800-554-8969
Apple ATM Card 800-554-8969

Visa Credit Card Inquiry

24 hours a day, 7 days a week
Visa Credit Cards 866-820-3855

Activate a Visa Card

24 hours a day, 7 days a week
Visa Credit Cards 800-527-7728
Visa Debit Cards 800-708-7119

ATIRAcredit℠

24 hours a day, 7 days a week
Report Lost or Stolen ATIRAcredit℠ Platinum MasterCard® 888-428-4721
ATIRAcredit℠ Online Account Management

Make Payment

By Mail
Apple Federal Credit Union
P.O. Box 1026
Fairfax, VA 22038
Former Vantria FCU Members
CUMA/First Mortgage
P.O. Box 1145
Fairfax, VA 22038

Fax

Mortgage Lending 703-359-0985

Phone

Apple Member Service Center 703-788-4800 | 800-666-7996
Call for questions regarding your account, loan application or account transactions.
Monday – Friday: 8:00 a.m. to 6:00 p.m.
Saturday: 9:00 a.m. to 12:00 p.m.
Former Vantria FCU Mortgages
703-425-1204 | 800-231-8855
Credit Union Mortgage Association
Monday – Friday: 8:30 a.m. to 5:30 p.m.

Phone

 
Apple Financial Services LLC
703-788-4817 | 800-666-7996
Call for questions investments, insurance or tax services.
Monday – Friday: 8:00 a.m. to 5:00 p.m.

Visit

Apple Financial Services LLC
4029 Ridge Top Road
Fairfax, VA 22030

Email

 
Brenna Alexander-Clarke
balexander@applefcu.org
Auto and Home Insurance
Chris Furlong
cfurlong@applefcu.org
Auto and Home Insurance
Chris Gabrys
cgabrys@applefcu.org
Life Insurance • Asset Management • Financial Planning • Retirement Income Planning • Retirement Planning • Wealth Management
Fred Dean
fdean@applefcu.org
Tax Services • Life Insurance • Asset Management • Financial Planning • Retirement Income Planning • Retirement Planning • Wealth Management
Jon Davis
jdavis@applefcu.org
Life Insurance • Asset Management • Financial Planning • Retirement Income Planning • Retirement Planning • Wealth Management
Karen Paley
kpaley@applefcu.org
Life Insurance • Asset Management • Financial Planning • Retirement Income Planning • Retirement Planning • Wealth Management
Robert Gascon
rgascon@applefcu.org
Life Insurance • Asset Management • Financial Planning • Retirement Income Planning • Retirement Planning • Wealth Management
Jeff Callan
jcallan@applefcu.org
Vice President of Apple Financial Services
Joyce Brooks
jbrooks@applefcu.org
Client Service Manager

Mail

P.O. Box 1200
Fairfax, VA 22038