Telephone Banking
Your Account is One Call Away
The account details you want are a voice-response away! Check your balance, transfer funds, obtain loan information and much more with Apple’s FREE Personal Automated Teller (PAT). This is a great option when you don’t need to speak to a representative, or if it’s outside normal business hours.
You’ll need to setup a Personal Identification Number (PIN) to ensure secure access 24 hours a day… 7 days a week!
How do I get started
Enroll by calling 703-788-4800 (800-666-7996 toll-free), option 1, and follow the voice prompts. You may also enroll by visiting a branch.
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Enroll by phone
Call and speak with a representative
703-788-4800 -
Enroll in person
Visit one of our branches throughout Northern Virginia
Find a location
PAT Menu Options
BALANCE INFORMATION
- Savings Information
- Checking Balance
- Loan Balance
- List of Open Deposit Accounts
- List of Open Loans
- Deposit on a Specific Date
- Loan Balance on a Specific Date
CHECKING INFORMATION
- Checking Balance
- Check Number Inquiry
- Recent Transactions
- Check Number Inquiry Range
ACCOUNT MAINTENANCE
- Change PAT PIN
- Set Mode (Expert or Menu)
- Change Member Login
LOAN INFORMATION
- Loan Information
- List of Open Loans
- Recent Loan Payment
- Loan Payment Inquiry
- Loan Payoff
- Loan Balance on a Specific Date
- Loan Advances for the Month
- Mortgage Loan Inquiry
FUNDS TRANSFER
- Transfer to/from Deposit Account
- Pay an Apple Loan, Credit Card or Mortgage
HISTORY INFORMATION
- Last Deposit
- Loan History
- Recent Transactions
- Year-to-Date Information:
- IRA Information
- Certificate Information
- Interest & Dividend Information
- Loan & Mortgage Interest Paid
FUNCTION CODES
- Speak to an agent
- # Go to previous menu
- End the call
I Forgot my PIN
You can easily reset your PIN in three ways:
- Login into Online Banking or our Mobile App, then click PAT PIN from More Settings
- Call 703-788-4800
- Visit any Apple branch
I want to change my PIN
- Call into the PAT system, say Account Maintenance and follow the voice prompts.