Disputes

Disputes

ATM Withdrawal Dispute

This form is for use of disputing ATM withdrawal transactions in which the funds did not dispense as requested.
  1. Complete the form in its entirety, attaching any pertinent documentation that will back your claim. Include all details.
  2. Fax or mail the form IMMEDIATELY to the Debit Card Services Department at Apple FCU.

IMPORTANT: To report fraudulent use of your Apple Visa® Debit Card, complete the ATM/Visa Debit Card Affidavit.

Visa Debit Card Dispute

This form is for use in disputes involving incorrectly posted Apple Visa® Debit Card transactions. Though the card holder may have approved the transaction at the point-of-sale, once posted, the occurrence either: (1) posts as a different dollar amount; (2) appears on and is charged to the account more than once; or (3) is not credited to the card holder’s account after a previously purchased product or service has been returned to the merchant for a refund.
  1. Complete the form in its entirety, attaching any pertinent documentation that will back your claim. Include all details.
  2. Fax or mail the form IMMEDIATELY to the Card Services Department at Apple FCU.