703-788-4800 Member Service Center Hours:
Mon - Fri: 8 a.m. - 6 p.m.
Sat: 9 a.m. - 12 p.m.
BALANCE™ Financial Fitness Program
BALANCE is a trusted source for free, comprehensive financial education and counseling. Counselors provide you with confidential, professional assistance with all aspects of personal finance. Whether it’s reducing debt, buying a home, retaining a home, or simply improving money management skills, we provide guidance every step of the way.
Sign in to access Balance services, such as
- Debt Repayment Plans
- Toll Free On Demand Counseling Service
- Student loan counseling
- Money Management Planning
- Web based education
- Credit Report Reviews
- Identity Theft Counseling
- Bankruptcy Counseling
- Homeownership/Rental Counseling