An Apple Representative will be available to assist you with trouble-shooting current NetBranch issues during our operating hours. Please submit your issues in detail via Apple's secured Message Center (choose Report An Error and NetBranch); include your browser (i.e. Internet Explorer 7.0, Mac OS 5) and complete contact information (phone and email).
"; title = "NetBranch Login Challenges"; break; //Fund Transfer Requests case 'FTR': msgText = "To conveniently transfer funds between your Apple FCU accounts 24/7, login to NetBranch and use the Quick Transfer option available on the Account Access main page. On the go? NetBranch users can also access Apple’s " + mobileLink + " which supports all the same features as NetBranch, putting account management in the palm of your hand — you must have a web-enabled mobile device. You may also transfer funds by stopping by any " + branchLoc + ", or contacting the Credit Union Call Center at 703-788-4800, or toll-free 800-666-7996."; title = "Fund Transfers"; break; //Withdrawal Requests case 'WDR': msgText = "
Get cash fast from your Apple FCU accounts by visiting an Apple-owned ATM at any of the " + CULoc + " in Northern Virginia—cash services also available in many branches. Or, access funds nationwide at any of the 50,000+ Surcharge-FREE ATMs or 3,500 Shared Branches available to Apple members. Plus, for added convenience, you can search locations by zip code!
"; title = "Withdrawal Requests"; break; //Password Reset case 'OPR': msgText = "Due to security restrictions, we cannot reset or re-issue NetBranch passwords through the online Message Center. If you cannot locate your NetBranch password, you must either stop by any " + branchLoc + " or contact the Credit Union Call Center at 703-788-4800, or toll-free 800-666-7996.
Call Centers Hours: Monday - Friday 8 a.m. - 6 p.m., Saturday 9 a.m. - 1 p.m.
"; title = "Password Rest"; break; //Loan Payments case 'LPY': msgText = "To conveniently make a payment on your Apple FCU Loan 24/7, login to NetBranch and use the Quick Transfer option available on the Account Access main page. On the go? Apple " + mobileLink + " supports all the same features as NetBranch; putting account management in the palm of your hand—must have a web-enabled mobile device and be a NetBranch user. You may also stop by any " + branchLoc + ", or contact the Credit Union Call Center at 703-788-4800, or toll-free 800-666-7996, to make a Loan payment.
Call Centers Hours: Monday - Friday 8 a.m. - 6 p.m., Saturday 9 a.m. - 1 p.m.
"; title = "Loan Payments"; break; //Account Balance Requests case 'ABR': msgText = "Access your Apple FCU account balance(s) on the go, 24/7 with the Credit Union’s convenient NetBranch and " + mobileLink + " services. Not a NetBranch user? You may also stop by any " + branchLoc + ", or contact the Credit Union Call Center at 703-788-4800, or toll-free 800-666-7996, for account balance information.
Call Centers Hours: Monday - Friday 8 a.m. - 6 p.m., Saturday 9 a.m. - 1 p.m.
"; title = "Account Balance Requests"; break; //Member Number Requests case 'AccNR': msgText = "Due to security restrictions, Apple FCU cannot divulge member numbers through the online Message Center. If you cannot locate your Apple member number, you must either stop by any " + branchLoc + ", contact the Credit Union Call Center at 703-788-4800, or toll-free 800-666-7996, or fax a written and signed request to 703-359-4679.
"; title = "Member Number Reset"; break; //Opening and Closing Accounts case 'OCA': msgText = "Not yet an Apple FCU member? It only takes a few minutes to become a member! " + joinLink + " to learn more and to complete an online application 24/7.
If you are already a member, Apple offers a variety of options for opening a new product or service. Login to NetBranch 24/7 and select the Add a Product tab option. You may also stop by any " + branchLoc + ", or contact the Credit Union Call Center at 703-788-4800, or toll-free 800-666-7996, to make a Loan payment.
Call Centers Hours: Monday - Friday 8 a.m. - 6 p.m., Saturday 9 a.m. - 1 p.m.
Those who wish to close their Credit Union account(s) must stop by any of " + branchLoc + " or fax a written and signed request to 703-359-4679.
"; title = "Opening or Closing Accounts"; break; //Applying for a Loan or Line of Credit case 'ALC': msgText = "Not yet an Apple FCU member? Before you begin the application process, you must be a confirmed Credit Union member. It only takes a few minutes to join! " + joinLink + " to join 24/7.
If you are already a member, Apple offers a variety of options for opening a new product or service. Login to NetBranch 24/7 and select the Add a Product tab option. You may also stop by any " + branchLoc + ", or contact the Credit Union Call Center at 703-788-4800, or toll-free 800-666-7996, to apply for a Loan.
Call Centers Hours: Monday - Friday 8 a.m. - 6 p.m., Saturday 9 a.m. - 1 p.m.
"; title = "Applying for a Loan/Line of Credit"; break; //Transaction Disputes or Questions case 'TDQ': msgText = "To dispute a Visa® Check Card transaction, you must complete an Apple FCU " + formLink + " in order for your grievance to be processed.
For disputes involving a Checking, Savings or Money Market account transaction, please stop by any " + branchLoc + " or contact the Credit Union Call Center at 703-788-4800, or toll-free 800-666-7996, to make a Loan payment.
Call Centers Hours: Monday - Friday 8 a.m. - 6 p.m., Saturday 9 a.m. - 1 p.m.
"; title = "Transaction Disputes or Questions"; break; //Increase in Loan or Line of Credit case 'LCI': msgText = "If you wish to apply for an increase of your existing loan or line of credit, please stop by any " + branchLoc + " or contact our Call Center at 703-788-4800 or 800-666-7996 (toll free).
Call Centers Hours: Monday - Friday 8 a.m. - 6 p.m., Saturday 9 a.m. - 1 p.m. You can also login to NetBranch and click on Add a Product for an application.
"; title = "Increase in Loan/Line of Credit"; break; //Eligible Schools in PWCPS case 'PWCPS': msgText = "The following schools are included in Apple Federal Credit Union’s field of membership. To inquire about your school joining our field of membership, please contact, 703-788-4875.
The following schools are included in Apple Federal Credit Union’s field of membership. To inquire about your school joining our field of membership, please contact, 703-788-4875.
" break; //Eligible Schools in FCCS case 'FCCS': msgText = "The following schools are included in Apple Federal Credit Union’s field of membership. To inquire about your school joining our field of membership, please contact, 703-788-4875.
" break; //Existing NetBranch Members case 'UMON': msgText = "Existing NetBranch Members
If you are a current Net Branch user, logon to NetBranch and add your product or apply for your loan.
Non-NetBranch Members
If you have not used NetBranch before, please contact the Credit Union Call Center at 703-788-4800, or toll-free 800-666-7996.
Not an Apple member?
If you are not a member of Apple FCU, join now."
target="AOpen";
title="Account Opening";
break;
//NetBranchSignon
case 'NBSIGNON':
msgText = "
Existing NetBranch Members:
Logon to NetBranch and click add a product or apply for a loan.
Non-NetBranch Members
If you have not used NetBranch before, please contact the Credit Union Call Center at 703-788-4800, or toll-free 800-666-7996.
Not an Apple member?
If you are not a member of Apple FCU, join now.